2012 Ford Focus - Consumer Reviews

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Average Consumer Rating 56 Total Reviews
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Satisfied Customer
By jisla on 12/18/14 05:46 AM (PST)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

My 2012 Ford Focus Hatchback is great. No problems at all. In the beginning I noticed a little jerk with the transmission, but it is no longer an issue. I just trained my right foot on how to accelerate and it accelerates real smoothly now. I love the way it handles and is great on gas. I love the exterior and interior design and the no gas cap feature makes putting gas in this car a snap. I just love driving it!
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The only one
By duke2012 on 11/17/14 13:34 PM (PST)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

We have a 2012 Focus and it has been a great little car. We are averaging 33.5 mpg on a trip from GA to TX & back, interstate and stop & go driving. At 20,000 miles we started having transmission shudder, I called service at our dealer. Decided it carry it in with it was time for a oil change, in a week got a notice from Ford stating to carry it in for service on the transmission. We carried it in the first of September and got it back the same day, no more shudder. We now have a 7 year - 100,000 warranty on the transmission. Dealership and Ford did everything to make us happy. Not sure about the other post but we are happy.
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2 of 2 people found this review helpful
REALLY!!!!
By shebamidnightr on 09/29/14 07:54 AM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I bought my focus brand new and for the first two years it ran like a dream the gas was good the car is cute then one day my car just randomly starts cutting off while in motion I took it to ford and they didn't and wouldn't fix it I've been to the dealership at least 4 times in the last month just to end of being told that its the fuel pulposion system and that its 2000.00 to fix and by the way it isn't covered under warranty!
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9 of 9 people found this review helpful
Mechanically Unreliable, Ford Service in Denial
By cdubaz on 07/13/14 18:49 PM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I bought the car new off the showroom floor. My first Ford since my 1965 Mustang. The very first day I drove the car to work, it had under 20 miles on it and the transmission refused to shift into gear. Ford towed it in but the dash light had gone off and they couldn't find the problem. They blamed Microsoft... It continued to drag while shifting for two years and I mentioned it every time. I got the same story--that it was normal for this car. It again began refusing to shift and began stalling. I took it back in and was told it was the "transmission module" and because it was now over 36k, I would have to pay. The also said my wheel bearings were going and had to replace those!
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A good vehicle with some critical flaws
By quasirev on 06/14/14 12:51 PM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

The Focus is a fun to drive and comfortable car. The exterior styling is well done. That's all that's positive with owning this vehicle. Negatives: 1)Automatic (DCT) is awful, and seems to perform worse as the vehicle ages. Three Ford dealers have been unable to fix its behavior, simply stating that it's performing normal. 2)MyFordTouch is so maddening in its design and performance that I barely change the radio station or use any of the other features or inputs. Sync Services is a disaster of voice recognition and insufferable prompts. 3)Ride quality is great on smooth roads, messy on uneven pavement. Make sure you test drive it on roads you'll be driving it on. 4)Cramp rear seat
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I "was" so happy
By daisyp on 04/08/14 00:17 AM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I was so happy when I first bought this car but like another reviewer said, I soon regretted ever buying it. I have been to Ford's service department so many times, people joke and say "Hi, you again?" The transmission in this car is a disaster, The car jerks and rattles so much, I'm in constant fear it's going to shut off. It took over 4 times of me taking the car in to Ford for them to finally admit there was something wrong with the transmission, before that they kept saying "Oh that's normal". The air conditioning gets hot and cold on it's own and they also say they can't find the problem. So I'm done with this car and in the process of the Lemon Law.
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1 of 1 people found this review helpful
Shimmy and Shake
By butlersride on 03/28/14 14:09 PM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I FINALLY got out of this car; but it did cost me. The transmission was faulty from the get-go and you'll regret the day you ever bought it. At parking lot speeds the transmission cannot make up its mind, but worse, many times it gets stuck in neutral and then catch and thrust you forward. In my car the "reverse sensor" frequently came on while I was in drive. The MPG is horrible, in the City I got 23, they vastly exaggerate how efficient the car is.
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1 of 1 people found this review helpful
Dual-Clutch Auto Trans is a bad idea
By sirhawkeye on 03/16/14 13:43 PM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

Overall an OK for the money. BUT... Beware of the dual-clutch transmission though. the 2012's had a lot of problems with them (clutch notise, which Ford dismisses as normal, which is not true if you ask any true auto tech or engineer). That and carbon build-up on the engine due to direct injection (Google it and you'll find out pretty quick). It's a sporty car, design is nice, interior is nice (just wish the transmission lived up to the hype that Ford put into it). Even the Fiesta has the same transmission problems.
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4 of 4 people found this review helpful
Stalling and Gear Issues
By jenn74really on 03/13/14 09:12 AM (PDT)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

Purchased the 2012 Ford Focus in 11-2011. It was slow initially in responding to the gas. The reaction time is delayed and losing power. Over the past year, I am stalled approx. 50 times. Recently, the gears don't seem to be lined up properly. When the vehicle is in park, it has rolled. When the vehicle is in reverse, then drive, the car is still in reverse. I nearly hit a parked car backing out of a parking lot. Right after that happened the vehicle stalled and quit completely. Engine light was on for a short period. After several attempts to start the vehicle again, I was forced to have a tow truck retrieve the vehicle. Non-operable and unsafe. Ford does not see a problem.
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Last Ford Car
By texasmilitary on 01/05/14 16:58 PM (PST)

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I'm terrified to drive this thing. Much like the other reviews, the shuddering was an issue from the start, but I was told that it was part of the new design. Two years into it, I can tolerate it. However, now the car just decelerates for no reason and the check engine light comes on. Keep in mind that this happens anywhere and anytime, even on a major highway going 70 miles an hour. The first time it scared me so bad. I took it in and they claimed it was an engine light issue, kept it for two days, fixed it, and sent me on my way. Less than a week later the car has decelerated and come to a complete stop 3 times. I took it back to the dealership...I will update you on their response.
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The Edmunds TCO® estimated monthly insurance payment for a 2012 Ford Focus in VA is:

$132 per month*
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