By eliz3618 on
2007 Ford Focus ZX5 SES 4dr Hatchback (2.0L 4cyl 5M)
we leased a 2007 ford focus and returned it 2 weeks ago to purchase a 2009tord fusion. To our shock, we rec'd a bill from FMC stating we owe$600.00 for overuse of the perille tires. We have always leased, and never have we rec'd a bill for anything.,called other ford motor dealers and they stated the perille tires are only warranted for 1 yr..why is FMC putting tires on cars that they know in advance will not hold up.,we turned the car inw/31,000 miles, perille tire is suppose to be good for 40.000 miles. FMC is really shooting themselves in the foot because if we are forced to pay this, it will be the last ford we ever buy. what an insult to the consumer. tires were noisy & poor traction.
we tried to call customer service regarding the perille tires and they tell us it is out of their hands and too bad. we have to pay it.
Why make the customer pay for FMC's faults.,why put tires on that you know will not hold up. These tires were rotated as scheduled by a ford dealer in petoskey, mi., and they will not put the tires on their cars, poor performance. they told us this directly, too many complaints w/this perille tire.