Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Average Consumer Rating 219 Total Reviews
Write a review

Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
took a $9000 loss to be rid of this car
By yuba4 on
Vehicle
2001 Ford Focus SE 4dr Wagon (2.0L 4cyl 4A)
Review
This should have been a great car, but was an absolute disaster. 17 service trips in first 16 months. Ford was uncooperative and rude. The worst of many problems was the rear brakes, which were always slightly engaged. This resulted in bad fuel economy, but FAR worse was that it was extremely dangerous to drive on ice and snow. The rear wheels constantly slid. I race autocross, ride motorcycles, and race bicycles so I know a ridiculously unsafe vehicle from a regular vehicle, but every contact point of Ford ignored my concerns and insisted I was just a bad driver. Send me a $9000 check, and I will CONSIDER buying another Ford. Lemon law only until 12k miles - went to heck at 15k
Favorite Features
Overall design and packaging was right on the money - should have been a great car
Suggested Improvements
Corporate customer service rating 1/5, dealer customer service rating 1/5, engine, suspension, brakes, rear wheel alignment. Will never consider another Ford. Ever.
Recommend (0) (0)
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.

Register

ADVERTISEMENT
Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411