After purchasing what we thought was the perfect family vehicle for us, we have had numerous issues with no support from the dealership. After bringing the vehicle 6 times for font brake issues, we are finally made aware of a"service procedure(which is really a recall), but we are still waiting for the parts to arrive. We are now having transmission issue and are only being told by the dealer that is a "chip issue", but they are not willing to replace the chip. We also have issues with the rear folding seat not raising when activated and were told by the dealer to basically "live with it". Bottom line is that we are sad that Ford is not standing behind the product sold like other competitors
love the design, space and performance and only wish we could drive it without other issues happening
the vehicle needs to be repaired or we are selling and will never buy a Ford again
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