I had researched this vehicle for 2 years and saw mostly positive, so I decided to go for it. Bought the Limited model. Drove it for 2 days and my back was killing me, I previously had no back issues. After driving 4 previous ford vehicles, I expected comfortable seating. I drive at least 100 miles per day and the Flex seat is not as well padded or as supportive as I had expected. The headrest is not designed for normal size people and causes my head to jut forward. There is no way to adjust the headrests to make for comfortable driving.
Looks, sync system with back up camera and sensor, roominess. My children love the automatic rear hatch opener and use it every chance they get.