2010 Ford Flex Consumer Reviews

Ford FLEX - Lemon

Vehicle

2010 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

Brand new FLEX 2010. already replaced two balljoint/shafts on the front passenger wheel. First around 12000 miles, and 2nd on 21000 miles. The car still pulling to the right and not fixed. The Dealership admits the problem exist, they claim it is the tire!?, I am questioning are we expecting to change tires every 12000 miles? The extreme tire wear and the pulling to the right is an indication of an existing problem with the front alignment of this car. However both dealer and the Ford Company seem reluctant to do anything about it. The FLEX in general seems to have a weak (perhaps below truck standards) front structure, it seems that all I read is about wheels, breaks, and noises, however, all in front?
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Ford Flex Brake issues

Vehicle

2010 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)

Review

Had our Flex for nearly two years once we hit 22k miles began having brake failures car has been in dealer 5 times they have replaced vacuum booster and check valves. When the car has been parked overnight or for a few hours the brake pedal is very hard the car will not stop. Ford says this is "normal" operating procedure and we have to warm the car up for five minutes before driving which is totally unacceptable. Dealer is as frustrated as we are Ford sent out an engineer who said he could not replicate the problem. We are truly disappointed with Ford.
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Life with the Flex

Vehicle

2010 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)

Review

We've had a Flex for over 18 months now. Summary: 1) Nice outside. Many ask about how we like the car. 2) Roomy inside. Excessive for in town, but great for long trips. 3) 12" longer than our last SUV. Street parking can be more challenging. 4) Poor fuel efficiency. We get 13gph city, and about 22gph highway. 5) Build quality OK. Plastic covers on base of front seats and door handles keep popping off. Engineering falls short in the minor details. 6) Ford Service is apathetic. They do the work, but do not seem to care about customer satisfaction. 7) Navigation system is poorly designed and clumsy. Passenger can't enter address when car is moving. Media player and bluetooth works well.
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Already Replaced Left Turbo

Vehicle

2010 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)

Review

I had to wait 3 months to get my Flex built. Steel Blue with Black Charcoal leather. So far so good. I would never think I would own a Ford. I owned many Honda & Acura and one Volvo. I always despite the Ford products because of safety issues. I never felt more safe in that box! The front brakes are kinda weird when humidity is high or wet. I average about 18 - 19 mpg with the A/C on, and about 20 - 21 mpg when A/C is off. At 22500 miles I had to replace the left turbo (leaked oil), an A/C line and a radiator shroud (technician broke it while trying to reassemble the turbo.) I have been using Mobil 1 full synthetic oil since the 2nd oil change. Fortunately my Ford dealer is nice.
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How do you spell relief? F-L-E-X

Vehicle

2010 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

We have owned our Flex SEL since April 2010. We wanted to replace our 2007 Buick Terraza because it was a "hangar-queen". We had never owned a Ford product. We were skeptical because of the boxy look, but it has quickly grown on us. It is a cool looking vehicle. We have not taken it back to the dealer for anything except to rotate the tires. I have changed the oil twice myself in 8200 miles and it does not use oil. In the suburbs we get 19.2 MPG and on the highway we can get up to 26 MPG. We love it. It is reliable and the Sync System with Navigation is awesome.
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We love it!

Vehicle

2010 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

Purchased our Flex in April 2010 and love the car. Ride is awesome. Contrary to some reviews, we have had good gas mileage on highway trips 24.5 and around town 19-20. My brother in law came over to check it out when we brought it home and within a week he had one in his garage also. We have had a problem also with a squeaking dash on a hot sunny day with the a/c on vent. Goes away when switched to floor. Dealer can't duplicate it, but has not given up. Will try again next summer. We did have a problem with the front brakes, but they also promptly took care of it. Love the looks of the white top and the fact that it can haul 7 people and still look cool. It's a keeper.
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So far, so good.

Vehicle

2010 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)

Review

The number one reason I bought a Ford product and the first time I saw the Flex on the road, I thought it was unique. This vehicle is the surprise of my life. My wife wanted a seven passenger vehicle and the Flex had all my options and room--plenty of room for seven good sized adults. The gas mileage is extraordinary. Since the day I brought the "Bus, bus, magic bus" home I have averaged 22.6 mpg. AND...it is quicker to 60 mph than my Porsche Cayenne S. What more for this auto can you ask? The only accessory I am apprehensive over is the self-parking feature. I still don't trust it to park itself for me.
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Sync / Nav Issues

Vehicle

2010 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)

Review

I will drive all over the state, entertain clients and move equipment cases of about 40-60 pounds each. The fold flat seats are great except that after only 15,000 miles I noticed that the carpet surface of the cargo floor is wearing out. My dealer is replacing this surface. The bigger issue is the Nav system.It only holds 50 names in the address book. This seems to be great example of very old technology my previous $200 Garmin could hold thousands of address. I use my car as a mobile office and visit new clients all the time, now my sync nav cannot hold any new addresses. Syncs built in calendar is useless to keep appointments as you can not enter any data. Sync is not very hi tech.
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Comfortable and Quick

Vehicle

2010 Ford Flex SEL 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)

Review

We bought this car to replace a 2000 Expedition. We needed room for three grandsons riding along with Papa and Grandma! The boys love their individual moon roofs (we've made several trips through the airport). It's extremely comfortable, and the versatile seating is great for shopping from groceries to home improvements. It handled a 5-person bowling team plus luggage & 10 balls with power to spare. We had a small issue with defective weatherstripping on the driver's door which was promptly replaced. We also had brake problems which were a design flaw and has been remedied. Overall this car has been a big hit with the entire family.
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I always get compliments in parking lots

Vehicle

2010 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)

Review

I love to drive this car! The Ecoboost makes highway acceleration effortless. The leather interior makes me forget it's the family car, and I will never own a mini- van. I have three car seats in the back, and it's easy to switch to the third row seats when needed. I also get stopped frequently by admirers of my candy red paint with the white roof. I do mostly highway driving, and I get about 20 mpg consistently.
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