2009 Ford Flex Consumer Reviews

Ford Flex Review

Written by: Diane on 11/06/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

We love the look. We love the room in 1st and 2nd seat, but the back is small for legroom. Very good storage. Gas mileage isn't as good as we would of liked. The worst thing about this car is the brake noise. After having it 3 months the brakes started growling when used. It got worse and worse. We've had it in the shop 3 times. They said they fixed it but got it home and after 2 days, growling con't. Dealer said nothing else they can do because Ford doesn't know what to do. 2 other Flex's from this dealer came in with the same problem. One other problem is the neck rests. They do go ahead too far. We wouldn't get this car again unless brakes were good. Now we're stuck.

Favorite Features

Outside look, 1st and 2nd seat legroom, interior looks.

Suggested Improvements

BRAKE NOISE-Growling. Gas Mileage.

1 out 1 people found this review helpful

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The worst build car

Written by: JJS on 10/30/2009

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

Five major parts are crumbling, peeling off or broken five months after I bought a new Ford Flex. I take good care of my cars,This should not happen to a new car. I contacted the dealer as well as Ford and I got very little in care or concern. I don't feel that I should fix a new car with so much dysfunctional elements happening, they should replace the Flex.

Favorite Features

Sound system.

Suggested Improvements

Exterior body.

1 out 2 people found this review helpful

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Nice work Ford, keep it up

Written by: Ben on 10/28/2009

Vehicle

2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)

Review

Had the car about a year now and have made at least a dozen long distance trips. This car is very comfortable and I'm really surprised and impressed with the quality, especially the interior and the smooth quiet ride. The gas mileage has met expectations 19/24. The SYNC system with stereo are the best Nav/audio I have seen in any car and the cargo capacity is great. I am finishing my basement and just loaded 40 ten foot 2x4s. That's possible because of the ingenious fold flat seats (including the front passenger). When all the seats are folded down, they create a nice flat planar surface. Another nice feature is all the heat room. I'm 6' tall and still have 6 inches above my head!

Favorite Features

The sunroof and 3 additional sky lights are nice. The SYNC nav/audio is unmatched. Kind of silly, but I really love the 10 cup holders! Rear camera and powered rear door. Leather seats are very comfortable. If its a feature, the interior roominess is my overall favorite.

Suggested Improvements

Maybe a window that can open on the rear door/hatch.

2 out 2 people found this review helpful

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front end sounds

Written by: Judy on 10/28/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

I bought my flex in August have heard a noise under the front of the car occasionally since. It sounds like the brakes are going out & the rotors are rubbing.Sometimes feels like it grads a bit when i put the brakes on. I had it looked at once so far they say nothing is wrong. I will keep checking. I traded in a 2006 expedition fully loaded for a simplier model to help on mileage and overall money expenses. I love it I only miss the 4 wheel drive. I do have an issue with the little panels behind the door handle on the interior of the car. they have popped off three times so far. Seems a bit cheezy.I do not like the headrest angle doesn't work well for short people makes my head lean forward.

Favorite Features

I love the comfort except the headrest, I love the ride and comfort, my husband is 6'4 and loves this car better than my expedition.

Suggested Improvements

Fix the headrest angle,the cheezy inserts behind the interior door handle. Love the style of the exterior.

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Commercial Sold Me

Written by: Carol A. on 10/23/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

I agree with other rerviews. Car is a head turner. I am frequently asked how I like the car & if they can peek inside. I had to have the two-tone cinnamon & white after seeing how sharp it looked on the commercial. Love interior space & have taken road trips with passengers in 2nd row who loved leg room. Headrests are uncomfortable because they tilt forward too much, but it could be because I am not that tall, (5ft. 3in.). Transmission shifts rough in lower speeds & car jerks forward when shifting. Haven't read that problem in other reviews so I don't know if it is just my car. After 2 mo. passenger door lock started giving problems does not always open. Inconvenient for driver to reach over

Favorite Features

Exterior design. Somewhat reminds me of a Woody. Just need a surfboard! Sync. Great fo making phone calls and using ipod. Space inside.

Suggested Improvements

Transmission needs to be adjusted for a smoother shifting transition. Door lock. Headrest adjusted.

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a great vacation ride

Written by: Victor Carter on 10/05/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

We bought this car in November,2008. We took it to Woodstock, Maine in the worst of weather with 5 adults and winter clothes, skis and such. We went to Niagra for the newyears fireworks show after skiing. Then we came home. We got 23.4 worst and 24.3 was our best milage. We drove it to Cape Cod to see the whales this spring. We got about the same milage. We had 5 adults and bagage for 10 days. My Wife and I took it to Moab, Utah and had a great time. We got 24.7 MPG on that trip. Only two people. I can't find anything I don't like about the car. You will not believe the power the V6 has!

Favorite Features

Blue tooth works well with little road noise coming over the phone. Rear heat and air. It looks soooo coool!

Suggested Improvements

It could ride a little better but I do not want to give up any of the handleing. It drives and hangs on the road like a sports car.

9 out 9 people found this review helpful

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Nice but a few problems

Written by: Chuck on 10/01/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

At first we thought the vehicle was great but as time goes on I noticed that the ride was alot harder than my previous Jeeps. I know everybody raves about the smooth ride but I can't get used to the hard ride in this vehicle. Also there is a rattle coming from the steering wheel when going over bumps, I think it is the horn button. Overall it is a good car and except for the hard ride and the rattle.

Favorite Features

Sync, roomy interior, styling, fuel economy

Suggested Improvements

Better ride quality, telescoping steering wheel.

1 out 1 people found this review helpful

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Good but already some problems

Written by: Jason on 09/21/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

Within 1500 miles of driving off the lot, our Flex started making a high pitch sound out of the back of the car. It can be heard about 30 ft away and recently has grown loud enough to be heard within the car [if the radio is off]. When we took the car in to be fixed the dealer told us that it was the fuel pump. They called Ford and Ford told the dealer that the pump it is within the fuel pumps specs to make a high pitch whistle - so tough luck. As mentioned before, the whistle is growing louder, so maybe when our ears start to bleed Ford may change their mind, until then I tell everyone who asks how much we regret the purchase.

Favorite Features

Interior space, comfortable seating.

Suggested Improvements

Customer service. Seems like Ford had a space to get ahead with the other Big 2 in bankruptcy, but they have just left us shaking our heads. Also, the Sync feature is all but useless. Our family plays a game where we say an artists name that is on our ipod and guess/laugh on how bad the response is

3 out 7 people found this review helpful

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Lovin it so far!

Written by: NewOwner-in-Orlando on 09/18/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

Extremely comfortable with exception of the headrests which tilt too far forward. Easily remedied by reclining the seat slightly. I've had people ask me if they can peak inside the car because they love the outside and need to look further. Always lots of ooooooo's and ahhhhhhhh's. I've noticed I get the best gas mileage by using the setting with the display that shows when I'm driving in the most fuel efficient way. I drive mostly in town and get around 14 mpg. My husband on the other hand who is more of a hurry- to-the-traffic light kind of driver gets around 11 mpg. Highway average seems to be around 20mpg.

Favorite Features

The most comfortable seats of any vehicle we tested. Love the roominess, the Sync feature for handsfree, the "standard" outlet in the back, numerous cup holders, usb port for jump drives loaded with music, the list goes on and on!

Suggested Improvements

Change the headrest angle. If it's uncomfortable and the driver has to tilt their seat back further does it defeat the purpose for safety? Add a jack for headphones in the back.

2 out 2 people found this review helpful

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Windshield

Written by: claris on 09/14/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

I have to agree with the other reviewer, I have had my Flex 1 month and have had the windshield crack 2 times! We were only going 20 miles an hour the last time. We don't live in rocky area and we were not going fast either time. Seems like some sort of defect in the glass, I have never had this happen before. I feel like my insurance co is going to start thinking I'm doing something shady! :) When we picked the car up at the dealer the Vista Roof glass was cracked and had to be repaired so technically we are on our 3rd glass repair in a month. We love the car other than that.

Favorite Features

roomy and fun

Suggested Improvements

Windshield - somethings up, never had a windshield crack this easy - 2 cracks in 4 weeks!

1 out 3 people found this review helpful

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