2009 Ford Flex Consumer Reviews

More extras than we have ever had

Written by: Dave on 06/30/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

Just bought it. Never had so many extras as we have always been conservative, just the necesseties. Lightinng package is great and the sun visor has a universal garage door opener which we had never seen before. Sync is great, car runs smooth and quiet and we got a long stare from a passing car as we left the dealership.

Favorite Features

sync, garage door opener, power lift on back, HID lights, convenience package, ice blue with white top just looks and feels cool

Suggested Improvements

Head rest but I raised it up and it is not a problem

4 out 4 people found this review helpful

Report inappropriate post

Didn't want a van again

Written by: Ron on 06/26/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

My first new car in many years. Ford has raised the bar. This big safe car does many things well. It is smooth and quiet, with good acceleration. I wish it had a telescoping wheel, because at 6' 4", I can move the seat back so far that the steering wheel is almost out of reach. I like the ease of folding the back seats down. It has a ton of room with them folded (not a minivan though) I added a back-up camera/gps system to my SE and it really helps backing up. Tall seats hold you in, make turning around to see difficult for me; comfortable though. Solid highway drive. Don't drive with windows open;overpressure will drive you nuts. Mileage c. 20 in town, 25 hwy. Not great, but pretty good.

Favorite Features

Solid, safe feeling driving. Like on rails.Quiet, smooth, with good pickup.

Suggested Improvements

Definitely needs a telescoping wheel. SE could be be "gussied up" inside- too plain. Mileage is always a suggested improvement. A light inside the console- too dark to see what's in there, especially since there are hookups for phone, ipods, coins.

Report inappropriate post

GREAT FAMILY WAGON!!!

Written by: Benjamin on 06/25/2009

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

I bought this for my wife to replace her minivan. I needed an AWD people mover... we have 4 kids under 11. Thought I was going to have to go with Toyota Sienna or Honda Pilot. I'm glad I found the Flex. Styling is so much cooler and Sync and Audio is high tech. Two tone & Vista roof was a must. You can't really appreciate vehicle until you climb in. Interior is excellent quality & design. Middle row leg room is excellent. As Ford says DRIVE ONE. I drove the FLEX 1st and was so impressed. I never got around to the Toyota or Honda.

Favorite Features

Styling: I really like: Vista Roof Two Tone color scheme. SYNC hands free phone & audio operation Leather on Limited is very high quality.

Suggested Improvements

All around a SUPERIOR vehicle. Only thing I can think of would be a Mute Audio Button. A little better MPG would be nice also.

1 out 1 people found this review helpful

Report inappropriate post

Pros and Cons Ford Flex

Written by: a david on 06/22/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)

Review

Have had it about 1 month just finished a long trip down to Iowa and back. Here are my thoughts. Pros: Enormous amount of interior room esp for legs and head at all sitting positions. Boys love the ability to sit in diff places comfortably. AWD worked flawlessly in driving thunderstorm on highway. MPG better than expected ~23MPG @ 75mp. Rides and steers nicely. Have towed a popup camper and gear with no problems using factory tow package. Concerns: Needs telescoping steering wheel, adjustable headrests - no excuse Ford! Finding a comfortable driver's position can take time. Cannot buy a standard roof rack w/o factory rails. Door skins curve under car, probs w/paint chipping on gravel?

Favorite Features

Room, ride, and space. Yes the looks it is nerdy sophistication, nothing else like it in the parking lot.

Suggested Improvements

telescoping steering wheel, adjustable headrests, i would like a firmer drivers seat, my wife is fine with it. Door skins curve under the car. This provides cleaner lines and eliminates side rails but at what cost? We live down a dirt road and I fear paint chips and premature rusting.

6 out 6 people found this review helpful

Report inappropriate post

Price / safety

Written by: John on 06/17/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

We needed a car for 3 kids and two adults. I did a lot of reading into crash tests -- not just the stars ratings, but the detailed crash test reports. 1. This is about the safest vehicle on the market. Don't overlook that it's heavy -- crash tests are about running into a car your size. Running into a heavier car is like a higher speed collision (to the lighter car). 2. Some complaints around the web are about MPG. There's no alternative noticeably better in this weight class/size. Most are worse. 3. Another con often mentioned is price. Flexes are quite reasonable right now. Ours was 22% below MSRP (after 3K rebate), and just under 6% below invoice, with virtually no haggling.

Favorite Features

Safety; really quiet inside (there's a zen-like tranquility driving, at least without kids aboard); reasonably responsive; affordable. Doesn't look, sound, or drive like a minivan. My wife thinks it rides better than our 2004 XC70. USB drive music in and car diagnostic info out, via Sync.

Suggested Improvements

Our Volvo has a folding key. They're actually handy. The Flex doesn't. Laminated front glass standard on all models would be nice.

2 out 2 people found this review helpful

Report inappropriate post

Check under the hood!!!!

Written by: blueacid40 on 06/13/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

Have put 4300 miles on Flex by now. Good vehicle so far, not happy with quality of product. Check under your hood there is electrical tape wrapped around a piece that covers the wiring harness, it is located by the battery. Trying to get people to recognize this issue; to me this is unacceptable! Also there is a Special Service bulletin out for the Flex, if your door pillars have dents in them call your dealership!!

Favorite Features

SYNC, ride, versatility

Suggested Improvements

re-engineer harness cover, transmission shifting is horrible, telescope steering wheel

1 out 2 people found this review helpful

Report inappropriate post

Fun and Not Boring!

Written by: Scott D. on 06/11/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

We wanted to replace our minivan and still needed to seat at least 6. I looked at this car and many others and kept coming back to the Flex. It grows on you quickly. Two months later and 5,000 miles already - I love it. I have had at least 6 strangers stop and look and ask me about it. Never had that happen with any other new car! I like that it is different than the usual common, boring SUVs, crossovers, and sedans. Tons of interior room for family. I am 6'-5" and this is the only car I have owned where the driver's seat is not all the way back. The boxy style helps with the engine compartment and the maintenance points (oil, battery, filters) are easily accessible.

Favorite Features

Exterior styling, fun to drive, handles great, and has no trouble accelerating with the best of the them. Also like the Sync system (didn't think I would use it but do all the time now), four wheel auto anti-skid and anti-roll, rear backup warning, and thoughtful media control features.

Suggested Improvements

It could use one more foot of depth in the cargo area, but you can fold down seats to give you the space you need if less than 7 on board.

Report inappropriate post

1st time buying a new car

Written by: Mike on 06/10/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)

Review

This was our first family new car, ever. We looked at a bunch of models with similar features but Ford turned out to best suit our needs and budget. The salesman was great which was a huge added bonus. We opted for the SEL with AWD, DVD, Sync, and Lighting and Convienience package. Haven't done much with the sync but the bluetooth feature was easy to set up and calls on the cell were easy and clear. I would agree the headrest angle is a bit much and having a telescopic wheel would be nice, however with so many adjustments to seating this is easily overcome. It drives like it's on rails, and very smooth and quiet with enough feel of the road to help the driver. Very first class feel.

Favorite Features

The audio system is excellent and I look forward to using Sync to call up our tunes. I also like how sturdy everything is, built like a tank and feels great driving. Did I mention the audio, wow!

Suggested Improvements

Some interior materials could be tweaked (plastic molding is evident) and of course the headrest and telescopic wheel improvements would make this a slam dunk. The bottom of the doors have a seem on the exterior with a crude looking weld job. This could have been done better.

7 out 7 people found this review helpful

Report inappropriate post

Very Happy

Written by: Jonathan on 06/02/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

I grinded over this decision for two months. I looked at Mercedes, BMW, Honda, Mazda,GM, VW,... I have never owned a Ford. I have owned all of the above. I think we made the right choice. We git unique styling, a functional interior, tons of space, decent mpg, and a great value for the vehicle at the price. My wife disliked the head rests, but they are are removable and or reversable. The adjustable pedals take care of the steering wheel telescoping issues. I am proud to buy American again!

Favorite Features

Suggested Improvements

11 out 11 people found this review helpful

Report inappropriate post

LOVE IT

Written by: Dave on 05/29/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

I had a Mercedes R350 with all the options, and I drove the Flex and looked at the price and said what the heck am I doing driving a Mercedes, I returned the Mercedes 5 months early to get the Flex, I could not find the SEL with leather and Nav, so I settled for the SE and will install the Nav. Best bang for the buck bar none! THANKS FORD!!

Favorite Features

Comfort Sync

Suggested Improvements

Telescope steering wheel, more options on the SEL and SE!!

3 out 3 people found this review helpful

Report inappropriate post