2 of 2 people found this review helpful
Ford Does Not Support
By jstaples15 on
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
I have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US.
I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues.
Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.
Support this vehicle with Parts. Love the car, but I would not buy it now if I knew what I know now.