By john on
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
I have solved the headrest issue. I purchased a set of Toyota 4Runner headrests, from a wrecking yard, recovered them to match, a much better front seat now. The new headrests are adjustable back and forth, so all who ride are able to make a selection of the rest position. Total cost $100. This was my only solution since Ford took a no action attitude. Not what I call Superior Customer Service!