By Discouraged on
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
I'm very upset with this car and the way I've been treated since buying it! I've had the car in the shop 4 times since purchased (but could have taken it in many more times). I purchase new cars for the safety and reliability that comes with it. Unfortunately, the car has neither! I've had it in for brakes, transmission, radio, sync system & various other issues. I don't have the time to continuously take a brand new car in weekly. Now they are saying that my problems are not reproducible and oh well. I had a Honda(no problems) previously and bought American to support our Country just for the dealer to say oh well deal with it! I don't understand what happened to quality & customer service?
Quality of seats are nice. Other than that everything has fallen apart. Therefore, as far as the safety of my kids NOTHING is a favorite!
EVERYTHING including customer service and standing behind the quality of your cars!