Used 2009 Ford Flex Consumer Reviews | Edmunds
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2009 Ford Flex - Consumer Reviews

2009 Ford Flex

Average Consumer Rating

179 Total Reviews

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Really Bummed
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Brent Dyer
on

Vehicle

2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)


Review

So let's start with the brakes. Horrible brake sound when backing up. Grinding noise in the front. I took it in and they said I have to pay after 15k miles. Then the second time I took it in they said that the brakes were dirty. Horrible wind noise. Have major trans problems. Revs up to 6k rpm and I have to pull over and stop. (no, I did not touch the shifter). Took it in and they said nothing is wrong. I am taking it in again tomorrow for the 4th time in 5 months. I am tired of this and I don't have time to deal with this anymore. I am just going to be told that there is nothing wrong. Is anybody listening? I am very frustrated and no longer feel safe


Favorite Features

Love the look.


Suggested Improvements

too many plastic parts on the outside. They started to rattle after 5 months. Poorly engineered, bad wind noise and poor brake and trans


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"Hunk of Junk"
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Natalie Dyer
on

Vehicle

2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)


Review

I hate this car! I have had severe problems with the transmission as well as my brakes. Like always the dealer says nothing is wrong. I feel very unsafe in this vehicle and even though it is perfect for a family of 5- it is unsafe. I have had the transmission slip into low when I was on the fwy- my kids and I had to pull over and restart the vehicle to get it back into drive. The brakes continually grind. The dealer states they have dirt in them- once returned from the dealer it starts again. The brakes smoke and smell like they are burning. I would love to turn it back in to get my money back! VERY Disappointed.


Favorite Features

Sync system is great


Suggested Improvements

brakes and transmission.


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Ooh..aww!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Crystal M
on

Vehicle

2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)


Review

We have only had our Flex about a month. So far we love it. We compared vehicles for over 6 months before buying. We love the space & all the luxuries. Everyone always ask to look inside. Too many compliments about this car. I hope the reliability is as great as all the features.


Favorite Features

Touch Screen Navigation, Sync, Sunroofs, & Seating configurations


Suggested Improvements

None @ this time!


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Smart Buy - No regrets
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Jason
on

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)


Review

We had a loaded Durango, which we loved, but it was totaled in an accident. Planned to buy a used Durango, but Ford's offer was too good. My wife loved the Flex all along, I wasn't thrilled. I felt like I was ditching my "macho" Durango for a boxy station wagon. One year later, I couldn't be happier. I'm 6'4" and we have two young, but tall kids. The Flex has way more passenger room than the Durango and has already payed off in the short and long run. It's also safer and gets way better Hwy and City MPG. At $2.85/gallon, it costs about $44-$45 and drives about 400 miles per tank. That's better than my wife's Mazda6. We might trade it for a second Flex


Favorite Features

MPG, Great passenger space for tall adults and kids - including the third row. Stylish and practical.


Suggested Improvements

More storage bins through out. We keep a fair amount of "kid stuff" on the rear passenger floor. The 2009 headrests are stiff and the steering wheel doesn't telescope, but I heard they fixed both for 2010.


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Awesome Ride
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Satisflexed
on

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)


Review

We've had our flex for over 6 months and we love it! initially my wife was little hesitant because but she's now a big proponent of the car. I cant tell you how many of her friends have said "I live your Flex". Personally I love smaller cars but I often take the wife car instead of my own car. The car if incredibly comfortable and the wife and my 4 kids are anxiously looking forward to our first long road trip. You know something is up when you're looking forward to along drive w/ 4 kids :-)


Favorite Features

comfort, looks


Suggested Improvements

Standard sync (true in 2010), at least give me a USB input on non-sync.


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