Used 2009 Ford Flex Wagon Consumer Reviews | Edmunds
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2009 Ford Flex - Consumer Reviews

2009 Ford Flex Wagon

Average Consumer Rating

179 Total Reviews

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So far, pretty good
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Canada
on

Vehicle

2009 Ford Flex Wagon Limited 4dr Wagon AWD (3.5L 6cyl 6A)


Review

First of all this is THE quietest vehicle I have owned. Second, very very comfortable. We could drive all day without any discomfort. Mileage is pretty good, not great but it's a heavy beast so that is to be expected. The Sync and other toys in the Flex make it that much better. Now, the brakes. Like every other person here I too am having both grinding AND squealing. Going to the dealership tomorrow to try for a fix. I hope I don't have to return so often (like others here) that I start ot get upset with the Flex. Overall, so far, I love it.


Favorite Features

Touch screen nav/sat/HVAC. Seats Interior comfort.


Suggested Improvements

Brakes! Come on Ford you've been doing this long enough to not have these little problems.


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Review
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
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By Bella
on

Vehicle

2009 Ford Flex Wagon SEL 4dr Wagon AWD (3.5L 6cyl 6A)


Review

My flex is very comfortable, plenty of room for my family of five. The third row seat can fit adults. The internal voice activated communication system is great. What I don't like is that there are a lot of blind spots; I have difficulty seeing past the support post on the passenger side. We have had the car for about a year now and I am starting to notice that there are whistling sounds when I drive and the breaks are squealing, which the dealership cannot replicate so they havenít fixed it. If I had it to do over I'm not sure if I would buy a flex again.


Favorite Features

voice activated sound system, hands free phone, vista sun roof. bucket seats are very comfortable.


Suggested Improvements

decrease the blind spots. increase gas mileage, fix the brake squealing.


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Can't drive with the windows open
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Moe
on

Vehicle

2009 Ford Flex Wagon SEL 4dr Wagon AWD (3.5L 6cyl 6A)


Review

Love my FLEX, this car is great! I had a few issues that they had to change brakes, pads, rotors but that is all worked out. The center console is a little dark as well as the key-hole in the steering column. My BIGGEST complaint is that I can't drive with my windows open because you get a very annoying sound that is loud and hurts your ears. I tried my windows in different positions and no help! I had this on my vette but they came up with a solution.


Favorite Features

Love the ride, smooth! Pretty good mileage.


Suggested Improvements

Fix the "riding w/ window open" situation. Truly annoying and work on some more lighting in the console.


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Brakes: problems with front
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By szudejko
on

Vehicle

2009 Ford Flex Wagon Limited 4dr Wagon (3.5L 6cyl 6A)


Review

Purchased this Flex from Ganley Ford in Ohio in May 2009. Like it very much, good ride,MPG on highway is in the middle 20's. One problem was the front brake, it sounded like it was intermittently scraping. That (GANLEY FORD) replaced front brakes at 6000 miles free. Still had the sound so back to the service department and another road test with the Tech. We determined it wasn't the actual brake but the mounting system holding the pads...new parts we ordered and upon their arrival they were installed. No more problems. This is a great family highway cruiser and we have traveled to over 35 States with the grand-kids and friends very comfortably. I love the LTD's 6 way driver's seat.


Favorite Features

GPS is standard on the model and wife sync's her phone which a big plus. Love the Sirius radio and jukebox system


Suggested Improvements

Would like a bit more horsepower for a towing package option.


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Disappointing
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Discouraged
on

Vehicle

2009 Ford Flex Wagon SEL 4dr Wagon (3.5L 6cyl 6A)


Review

I'm very upset with this car and the way I've been treated since buying it! I've had the car in the shop 4 times since purchased (but could have taken it in many more times). I purchase new cars for the safety and reliability that comes with it. Unfortunately, the car has neither! I've had it in for brakes, transmission, radio, sync system & various other issues. I don't have the time to continuously take a brand new car in weekly. Now they are saying that my problems are not reproducible and oh well. I had a Honda(no problems) previously and bought American to support our Country just for the dealer to say oh well deal with it! I don't understand what happened to quality & customer service?


Favorite Features

Quality of seats are nice. Other than that everything has fallen apart. Therefore, as far as the safety of my kids NOTHING is a favorite!


Suggested Improvements

EVERYTHING including customer service and standing behind the quality of your cars!


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