I was happy with the ride and feel until I hit 20K, and noticed a momentary grinding when I applied the brakes.
Sometimes a gaslike smell was noticed after breaking.
Quite a bit of black dust seemed to accumulate on the two rear wheels.
At 25K a periodic squeal was noticed but the Ford dealer inspected and said the brakes were "good".
At 29.5K the brakes made a grinding sound and were visably scored (rear left).
My Ford Dealer said that "it wasn't a Ford problem because he didn't have a service
bulletin that dealt with this problem!".
Rather than have him repair with duplicate Ford parts, I took the car to a Goodrich dealer for new rear rotors and new upgraded pads.
Favorite Features
The Ford Flex has a smooth ride and in a sense is a comfortable small truck (all seats fold down).
When I am transporting adults they fit comfortably in the middle set of seats.
The heated front seats are especially appreciated during the winter months. The sound system is a pleasure to use (there is no need for Sirous radio when you have a good CD player on board).
Suggested Improvements
Make the steering wheel more adjustable (forward and back) so that the driver's seat doesn't need to be used to compensate for arm-length comfort.
Having to move the seat forward makes it difficult to step out of the car without having to constantly re-adjust the seat.
Used cars move off the lots fast. Edmunds partners with specific dealers who are committed to making sure you
can inquire about the car you're interested in quickly and easily, by providing us their e-mail address and signing up for our Edmunds Direct program.
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