Used 2009 Ford Flex Wagon Consumer Reviews | Edmunds
ADVERTISEMENT

2009 Ford Flex Wagon - Consumer Reviews

Average Consumer Rating

181 Total Reviews

View reviews for a specific Flex model:

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
WORST CAR I EVER OWNED!!!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Tim Chouinard
on

Vehicle

2009 Ford Flex Wagon Limited 4dr Wagon AWD (3.5L 6cyl 6A)


Review

I have been buying Fords for quite some time now but I have to say this car has completely turned me off to Ford. I bought the car as a 2 year old lease return. THANK GOD, I had the sense to get the extended warranty. I paid an additional $2,000 for it and it has literally paid for itself 4 times. I have had to replace practically every component of the underbody of the car Bearings, Springs, steering column (twice), Tie Rods, both tail light housings at $550 apiece (not covered under the warranty), heat stopped working on passenger side. The list goes on. And the car doesn't even have 100,000 miles on it. I am literally picking it up at the dealership tomorrow and it is going right to another dealership where I am trading it in for a Grand Caravan. GOOD BYE!!!!!! Don't buy this car!!!!!!!


Was this review helpful? Yes | No

Very dissapointed
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Chris
on

Vehicle

2009 Ford Flex Wagon Limited 4dr Wagon (3.5L 6cyl 6A)


Review

Where do I start, mmmmmm. All 4 wheel bearings went bad before 90,0000. Sunroof was designed to let water in, I think. Well it had to be as bad as it leaks. Fans don't work so car overheated. Stereo would not work from steering wheel controls. Gas gauge goes from 3/4 full to empty in a second and then the car died, TWICE. The good news about that is that it only happens when it is 20 below or colder, so it has that going for it. Seriously. I have worked in the car industry for twenty years and I have owned many cars and this truly is the most disappointing car we have ever owned. I wanted to support Ford after they refused the bailout money. Unfortunately I will be going back to a Honda or Toyota. In my experience, these companies have given me the best value for my money. Simple as that! Back to sarcasm: All 4 wheel bearings out before 90k, really? Ford knew they were bad during testing, they had to know. So I assume they treated it as a profit center and said the heck with the buyer. Well, two can play that game, so the Heck with Ford!


Was this review helpful? Yes | No

Quality is just not there!
7 of 11 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cdnmominaz
on

Vehicle

2009 Ford Flex Wagon SEL 4dr Wagon AWD (3.5L 6cyl 6A)


Review

I HATE HATE HATE to say it but the title reads true! My father retired with Ford and our family has a LONG history of buying/owning Ford vehicles! BUT this one missed the mark. It is a 2009, I get it, things will go wrong....but I wasn't anticipating all the issues we've had thus far. Here we go: 1. Clear coat began peeling. (Almost immediately after bringing it home to AZ, coincidentally just a year or so after the paint warranty expired!) Looks like an old, beat up junker now! EW! 2. Ball bearing issue. (Umm, yes my tire was dangerously loose and that is totally unacceptable) 3. The door handles continue to fall off (yes, these cheap, junkie, chrome wanna-be come right off!)


Best Features

I think I love how the whole thing is slowly falling apart before our eyes, the terrible quality and of course I love that the leather interior is slowly coming apart (even with proper maintenance!)


Worst Features

ummmm.... well, it would be nice if Ford fixed the paint, the ball bearing issue, the door handle? Maybe make it out of real material? (It's so cheap feeling it feels like it could be my 2 years old son's toy!) I'm sad to say, after growing surrounded by Ford hater but always believing in Ford because my dad and family did....I've finally come to realize why Ford is hated by many.... sorry Ford when it comes time to buy our next vehicle I don't think I could convince myself or my husband to buy a Ford again. We're breaking up, it's YOU not me!


Was this review helpful? Yes | No

No Support From Ford
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By swaldron
on

Vehicle

2009 Ford Flex Wagon SEL 4dr Wagon (3.5L 6cyl 6A)


Review

We purchased this new in 2009 and overall have been please with the vehicle. However, I had to rate build quality and reliability low here due to the following: at about 30K (warranty) it needed a new front hub & bearing; at 44K it then needed a right rear caliper ($500). We were very disappointed that the dealer would not contact Ford about what they could do about the caliper (I currently also have 2 GM vehicles with well over 100K miles on them with original hubs and calipers!). The dealer had the nerve to tell me that he had a concern about using aftermarket calipers... I just looked at him and said "really, right now I have to pay $500 to fix a Ford OEM caliper!" Going back to GM!


Best Features

Very comfortable and well designed interior. Great driving... what a Lincoln station wagon would be like!


Worst Features

Have Ford stand behind their brake problems with these vehicles... this could have been a very dangerous situation!


Was this review helpful? Yes | No

0 Miles to "E" with a 1/4 tank
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By designqueen83
on

Vehicle

2009 Ford Flex Wagon SEL 4dr Wagon AWD (3.5L 6cyl 6A)


Review

I have had my Flex since August of 2010. I have put on 78k miles total. With in the first winter I had 1/4 of a tank of gas and the reader told me there were 60 miles to E. I was in good shape to get to work then get gas at lunch. My car dinged, read 0 miles to E and then shut down. This has happened a few times since and the dealership can't pin point the problem. They have even made it die the same way too (b/c they didn't believe me). Now I am left with a solution of don't drive it under 1/4 tank and don't get down to 90 miles to E. Seriously? Is anyone else having this problem? I am the second owner and the first time it happened was at 30k. Senders have been replaced and other parts.


Best Features

Ok I have to say I LOVE my Flex. I love that we could all fit and have room. I loved that my best friend, 2 her kids, daughter and our 2 sisters could all fit in this car for rides and outings. It has a smooth ride and would be perfect to take camping and use as a bed with an air mattress. Seriously hate to give up this car but going to have to. Due to problems and gas mileage.


Worst Features

Make the fuel problems stop!!!


Was this review helpful? Yes | No

ADVERTISEMENT
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT
ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

  • SUV
  • Sedan
  • Truck
  • Convertible
  • Minivan
  • Hybrid/Electric
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT