2009 Ford Flex Consumer Reviews

POS

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

My wife and I drove numerous cars before deciding to purchase our 1st and last Ford vehicle. At first it seemed to be the answer to all of our needs. We purchased this car new in NOV 08. Within 6mnths,we had to take the car in to have the "sync" systems wiring harness replaced 4 times and the touch screen once! Within 16k miles (2 years) we had to replace the front rotors and brakes. And now just 11 months and 10k miles later, we now need to replace the front rotors again, the rear brakes and the rear rotors! Ford Corporate was of no help for this non-warranty item stating "normal/routine maintenance". Not to mention the horrible screeching sound that comes from the brakes, also "normal"
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Love the ride but the brakes...

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

I have 52k on the car and the rear brakes are having to be worked on again. They are telling me that it is the "elements", if Michigan driving is a problem for the brakes on this car they may have a few problems to work out! The rear parking sensor has stopped working, and is not covered under warranty, too many blind spots for this short girl to try and navigate blindly!Love the ride and comfort of the car but i think i will have to move on from my first and probably last ford vehicle.
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09 Ltd had it 1 1/2 yrs; starting to act like a lemon

Vehicle

2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)

Review

i LOVE this car's comfort, style, buttons & cup holders where you need them.. ford always does a great job w/ that.. BUT UNDER THE HOOD.. not so much.. :( after the last 2 fords (tauras & CV) i SWORE no more.. but loved the flex.. however its true colors are showing.. @25K already needed new tires, @30K newed brake & lifetime rotors replaced!?? 46K a/c is going out..WHAT?!! let me stress..we take it to the dealer & don't drive our cars hard, get regular oil changes, rotations, etc. my toyota scion has 100K & only needed 1 set of tires & brakes @50K.. and NEVER needed anything else NOTHING!!! come on ford america, we can do better!
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Loved it and now would like it to stay out of the shop....

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

Totally disappointed, I have previously posted two very flattering reviews of this car and now need to retract those as well as apologize to all who stopped me and asked me about this car. Have had my Flex for 2 1/2 years and have put 45k miles on it. About 10 days ago it began running hot, ended up being in the shop for almost 9 days. Have had the car back for 8 days and it started running hot in traffic on our way to dinner tonight. We had to park the car and hope it will still be there Monday so we can have it towed to yet another dealership! Going back to a Japanese car after this!
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Great at first, Then just plain aggervating.

Vehicle

2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)

Review

Tons of room, decent power and very comfy. With about 100 miles the Sync system stopped working 4 trips back to the dealer until figured out. 8K The Rack & Pinion went bad and the car spent 3 days in the shop getting repaired. 10K terrible odor from under the dash (dealer couldn't replicate). 14K SMOKE from under the dash, took it straight to the dealer "we saw the smoke but couldn't find a problem" 16.5K Car lost all electrical power (incl PS/PB) with my wife driving So she pulled to the side of the road and it got towed to the dealer. If they tell me there is nothing wrong, I'm getting a Venza.
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Had to have it!

Vehicle

2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)

Review

I rode to work in a flex and it had plenty of leg room. My boss is 6,4" and I am 6'5". It is amazing that I can sit behind I'm the second seat and still have lots of leg room. I have been looking for a vehicle for several years that was #1 roomy and got ok gas mileage. The end kicker for me was how quiet it is and wow what a smooth ride. Excellent job Ford.
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Be careful of Stability control

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

The design and concept of this car is great. Unfortunately I have had to sell it over safety concerns. The car's stability control engages for no apparent reason and brings the car to a sudden halt. No one appears to be wiling to address the issue. I would be careful of a family based car that is potentially unpredictable.
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Best Car Ever

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

My husband and I have been married 37 years and have always been Ford owners. The best purchase ever is the Ford Flex. We like to travel and the ride and comfort in the Flex makes the trip enjoyable and relaxing. Our family and friends have alot of precious memories spent together traveling in the Flex. We tell everyone how much we "love" our Flex and recommend it as a great car to purchase. I can't wait for Ford to offer another 0% financing on the Flex so I can purchase a new one to enjoy. I don't understand why Ford does not advertise the "Flex" because to me it is the best car on the road.
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Brakes TSB

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

All you guys having the brakes problems, if your car is still under warranty there is a few TSBs out there to fix the issue. They did it to ours about 3500 miles ago and have no issues since. We love the car, got it used with just over 8,000 miles on it, had the brake issue took it in and was fixed and haven't had any issues at all since. It's a great family car and all the room is great for moving large items too.
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Love My Flex!

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

This is an outstanding vehicle. The overall quality is excellent and the comfort is superior. We have had our Flex for a year and a half with absolutely no problems. The sync system and Sony stereo are great especially the IPOD USB connection as well as the cell phone interface. We moved about a year ago and I could not believe the amount of room in this car. I kept putting box after box in and it still took more. The heated front and rear seats, the console refrigerator and the head and leg room make this car the best on long trips.
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