Get Instant Pricing with Edmunds Price Promise℠
1Look for "Special Offers" on a specific car
2Get your upfront, locked-in price from the dealer
3Go to the dealership to buy your car with no haggle
What really pissed me off with the dealership is the cavalier way they dealth with the water leaks. They called "The Water Doctor" whom is some aftermarket person that fixes car leaks on their lot. Well, the doctor was in, but the result didn't work. It was after 36,000 miles, so they said fixing it was a "courtesy". Imagine, a truck with a little over 36,000 miles, with a waterfall running in on the back seat and floor and fixing it isn't their priority. In other words, once the sale is made, you better catch this stuff, right away, or you're screwed. Please note my "extended" warrenty only affects the drive train. I'll never buy a Ford product, ever again. My old 94 F150 was a better truck. I guess Ford really wants a quick turn around on trade-ins and resales. They'll probably fix leaks for the used buyer.Report it
I bought a 2009 F-150 in Jan of this year. This was a long time dream of mine. What I got was a leaking, smelly mess. It has been back to the dealership 3 times. First time, water leaking in the rear, down under the seat. Leak was detected and fixed. A month later I still smell that musty smell. I peaked under the floor on the drivers side. It was soaked and smelly. Back to the dealership it went. And again they brought in the Water Doctor. A week and a half later, they cant find a leak. They dried it out and replace the rug padding. Now it has a new smell.. Im at my wits end. I waited 30 years for this dream truck and all I got was a smelly nightmare..Report it
I have exactly the same problem with water leaking, and the same results with a crappy dealership and a crappy manufacturer. However, there is hope. I received a letter from Kahn & Associates LLC. [contact info removed] Manufacturers and dealerships complain about lawyers, but that's the only language they understand. Trying to be civil and begging them to do the right thing just hasn't worked. So, I'm going the "evil" way (evil to them, not to you or me). I'm encouraging anyone who's suffering from problems with their 2009 F150 Crewcab to take Ford and their dealerships to task. Especially at a time when these cars were purchased, right during a recession, and they were whining their asses off, crying and begging us to buy. Now, they think they're over the hump and the fish are biting. They feel like it's salmon season, with you being the salmon and them being the bears.Report it
© Edmunds.com, Inc.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.