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27,149 of 27,184 people found this review helpful
Towing Issues
By textbook on
Vehicle
2013 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
Review
I just bought a 2013 Explorer with a tow package with the intent of occasionally needing to rent a trailer as I had done with my previous vehicle (a 2009 Edge). I found out after the purchase that U-Haul has black-listed all model years of Explorer and will not rent towable equipment that will towed by any Explorer. This fact was not know by the dealer.
Recommend (27,149) (35)
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By f18aoc
on 01/12/13 06:50 AM (PST)

U-Haul has black listed Ford Explorers for years. It was based on the previous models tendency to roll over while towing trailers at high speeds. It is a shame they didn't upgrade that stance with the new model Explorers. One reason I did not opt for the tow package for mine. Sorry you didn't find out until after the fact.

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By nigel1881
on 12/01/13 05:02 AM (PST)

After seeing this initial post I did some more information digging. Most of the information I was finding was old so I decided to contact Uhaul directly through thier instant chat. The tech, Kimberly, stated that they have blacklisted most of the Explorers but the newer ones are cleared now. I specifically asked about a 2013. Kimberly did however state that Uhaul recommends that you get a recent inspection to ensure that everything is good to go. I hope this helps other current and future Explorer owners.

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