We go this car 4 months ago and in that time it has been back to the garage 8 times for them to try and fix the My Ford Touch/SYNC system. It still is not fixed and Ford dont know how to fix it.
The car itself is lovely but if you want the SYNC system to work then dont buy this car.
their solution to the navigation not working was to buy us a Garmin!!!
no buy back, no switch out and no cash compensation - very dissappointed with Ford and their technology that doesn't work
No kidding. SYNC is bad. I'm literally scared. I bought the 2013 Sport, loaded. It's an awesome vehicle but the SYNC and electronics are atrociously bad, ruin the entire experience, even BLIS malfunctions from time to time. I have to frequently pull over and "reboot" the car to get things back to normal.
And I already got a warning in my Health Report that there is something wrong with my brakes. I'm holding off on writing a full review to see how the dealer addresses my issues, but believe when people complain about SYNC: it's buggy as hell. And no, I will not accept a free Garmin as a solution. It's been only a month but I regret the purchase. It's too much money for this kind of issues.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.