2013 Ford Explorer Consumer Review: Rolling disaster
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2013 Ford Explorer - Consumer Review

Average Consumer Rating

52 Total Reviews

Limited 4dr SUV (3.5L V6 FFV AWD 6-speed Automatic)

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Reliability
3 of 7 people found this review helpful
Rolling disaster
By grayling on

Vehicle

2013 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)

Review

Everything on this car breaks or is a "software problem" that Ford admits there is a problem but they don't have the fix for. Transmissons lights are on, does not detect the key, the My Ford Touch system is a joke and a waste of money. They haven't been able to repair it for 4 years and now they are going to another software provider. Bluetooth sound quality is horrible and I travel a lot for work and drive a lot of different cars. Drive a GM if you want a reliable car with a simple bluetooth system that is crystal clear. This is my 3rd Ford and my last, their quality has gone down hill and they have no interest in improving it.

Favorite Features

Not many, most options on the car don't work as they are advertised to and the service department at the dealership can't fix them either.

Suggested Improvements

Tear out the electronics and go with Apple....you will have no problems The scary thing is how many customers have you ran off because of all of Ford's past mistakes and lack of customer support????
Recommend (3) (4)
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