I leased my 2013 brand new. After lease was up I bought it. From the beginning I've had many electrical issues, the headlight switch buzzes, my rear dome light stays on no matter what draining my battery. The radio continues to play even after I've exited the vehicle.
The transmission has failed on me a couple times not making it past 2nd gear in automatic. The slope of the hood makes it easy for any little thing to chip the paint.
Visibility is poor. Gas mileage is ridiculous for a 3.5L.
I've had 2 recalls on it, Ford had it for a whole month. The computer failed and had to be reconfigured.
It's a pos and I'd take my money back in a heart beat.
I traded a Honda Pilot (2005) for the Explorer, and initially loved it! It rides well, handles well and is great on snow. Recurring problems with the parking brake freezing up and burning up pads is still an issue but the bigger gripe is lousy headlights. Unlike traditional headlights' low beams that direct most of their light toward the right side of the road, these drop a mask that cuts off all light above a certain height, continuing to spread lower angle light across the front L to R. Cresting a hill you blind the oncoming drivers. Going into a dip, your forward view shortens radically. Road signs are often unreadable unless you use high beams. Terrible design!
Four wheel drive, decent mileage
Recall the headlights and replace with a safer and better thought-out design. If I had test driven this car at night, I probably wouldn't have bought it. Having driven it 20,000 miles - daytimes are great, nights really are a lousy experience. I may have to dump this vehicle early (I usually keep my cars for 8-9 years and 160,000 miles) - Currently considering keeping it only until the warrantee is up and buying an SUV with lights as good as my Pilot. It's a shame, 'cause I love driving it in daylight - absolutely hate it at night. Did not have these issues with my 2005 Honda Pilot, 2003 Dodge Grand Caravan and 2003 Dodge Dakota.
p.s. I own Ford stock (cringe!)
2013 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
Love the Explorer. I am starting to dislike Ford.
I have a rust spot on the rear lift gate and paint flaking off in the same area just on the other side of the license plate area. Ford refuses to repair because I have 52000 miles and the bumper to bumper warranty has expired. I would think an obvious defect in the paint process would be covered on a 2013 vehicle regardless of warranty status. Three service advisers at my local dealership all agree that Ford should fix this paint defect.
Good mileage, nice looking exterior and interior.
Ford should paint their vehicles better or stand by their product if problems arise.
Moved from a Chevrolet Traverse to the new Explorer and quickly found it was not a good move. The car is just OK, the performance has far too much lag in it, acceleration is deceiving, the boot is awkward, the seats are difficult to fold down. The doors are flimsy and really light. The running lights are a pain in that they don't come on when you want them to. The electronics are slow to kick-in, slow to do what you want them to do. The controls are far too small on the steering wheel, if you are a man they are painful to use. The doors don't unlock when you exit, so you have to go inside to unlock the vehicle. The fuel tank is too small and the average mile/gallon just not good enough.
None really, the color!
The vehicle is just badly designed on the inside, the outside overshadows the actual experience. Ford have basically duped the consumer with an outside design, between the Range Rover and the Chevy, with really poor quality and performance. It's a clumsy, lazy, boring and really dull car, with little internal storage space or space for people. Don't buy this car - get a Traverse instead!
My wife loved the looks of the new explorer so..she got a 2013.
From day one I thought it a slug, noisy on the highway and just plain mediocre. AT 30,000 mi the paint started bubbling on the aluminum hood, I brought it to ford at 36000 so it would be covered by warranty.The dealer said it was obviously a defect but Ford wont cover it.They don't have to, read your warranty it is only covered if it perforates the body panel. Besides the leaking gas tank that was pouring out all over my garage my other complaints are mpg like a v8 with 4 cyl performance. Terrible slushbox tranny
The styling on both the exterior and interior is a home run. The Nav and sync are getting better every year. I like the location of the manual shift button on the transmission it is convenient , but not the transmission
Train the dealers. The 2 I visited were arrogant and disinterested. The engine is just not competitive with other automakers in both performance and fuel economy. My daughter hates the mid seat bets and everyone hates the location of all seat hand handles.
I run a fleet of vehicles and out of 25 none are ford. I started with half fords but repairs and parts costs and parts availability caused us to eliminate them. GM fleet sales calls and asks for feedback while Ford only talked to me the day we bought it.This experience just confirms systemic Ford issues.