MyLincoln Touch is Worse - 2012 Ford Explorer Long-Term Road Test

2012 Ford Explorer Long Term Road Test

2012 Ford Explorer: MyLincoln Touch is Worse

October 19, 2011

MyLincoln Touch.jpg

When I first drove an early production Explorer several months ago, I was not enamored with MyFord Touch even though it was then being touted as a great whiz-bang achievement. The controls within the instrument cluster didn't seem to be very useful, and the abundance of tiny black touchscreen buttons on a black background made it difficult to find something at a glance. I'll just go ahead and call myself prophetic on this one.

I still agree with my initial thoughts and now I realize that it's PAINFULLY slow and has been prone to do weird things with both my iPhone and iPod. One it will mute for no apparent reason, the other it will continue to display track info for the first song played after it's moved onto other tracks. The first is corrected by unplugging the iPhone, the other by going to another screen in MyFord Touch.

I'll also go ahead and concur with Ed about the touch-sensitive buttons underneath the touchscreen. In fact, I'll back him up one further by saying it's not just our Explorer, or even just Ford.

I was in Toronto last month driving a Lincoln MKX featuring "MyLincoln Touch." It too is slow and inconsistant to respond. The touch sensitive nature of the "buttons" also caused me to accidently turn on the hazards when I went to change a radio station (GM had the good sense to make the Volt's hazards a physical button).

Yet, MyLincoln Touch is inevitably worse than MyFord Touch. Instead of having a pair of knobs for volume and fan speed, it has a touch-sensitive slide pad. Great, except it absolutely does not work. I used it for a week and tried multiple methods, but it is hopeless. The video below is just one attempt where I tried to press harder. Pressing softer was no less ineffective, nor starting from different places on the pad. As you can see, it'll turn it up when you want to turn it down, or turn it way up when you want it up just a bit. In total, it's an unsuccessful solution to a problem that never existed in the first place.

So in that way, MyFord Touch for the win!?

James Riswick, Automotive Editor

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