4 of 4 people found this review helpful
Explorer Quality is Poor
By kvella on
2012 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
Purchased a Ford Explorer in January 2012. Within three weeks started experiencing steering problems.
Also had seat defects requiring repairs.
Ford announced a recall for power steering defects in May 2014. Still fighting with Ford for reimbursement of incurred repair expenses.
Interior quality is poor with fading and split seams after only 2.5 years.
Overall disappointed with Ford's quality and customer service.