4 of 5 people found this review helpful
By tsarver on
2012 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
After reading of the sync and mytouch problems I asked several times before I bought my explorer if the problems were fixed. I was assured that these problems were updated and would not be a problem with my vehicle. Four days after I bought it, a hour from home in a snow storm of course the system freezes. Called sync support and was told I need to stop the car and pull a fuse to reset it, nice. They said there are still problems and a update is months away. I have had the vehicle a week now and it has done this twice now. The dealer lied to make the sale knowing there are still problems. When I had the repair history ran it showed there was sync issues with this vehicle before I bought it.
Like the interior room and style
Dont sell a car with software issues that renders the functions useless, and dont lie to your customers