11 of 11 people found this review helpful
Too many problems
By rryan5 on
2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
Swore I would never buy another Ford after the Explorer I bought in 2000 had the transmission go out at 37000 miles and Ford would only cover half the cost even though I had sevice records showing I had been complaining about it from 15000 miles on.
If I didn't have those records they weren't going to cover any of it even thought it was only 1000 miles past warranty.
But when the new model came out in 2011 I really liked it and since Ford looked like they had a turn-around the past few years I figured they must have improved their quality control and customer service.
Wrong again! Not going to go over every problem (just read through these reviews) but this time, never again!