Swore I would never buy another Ford after the Explorer I bought in 2000 had the transmission go out at 37000 miles and Ford would only cover half the cost even though I had sevice records showing I had been complaining about it from 15000 miles on.
If I didn't have those records they weren't going to cover any of it even thought it was only 1000 miles past warranty.
But when the new model came out in 2011 I really liked it and since Ford looked like they had a turn-around the past few years I figured they must have improved their quality control and customer service.
Wrong again! Not going to go over every problem (just read through these reviews) but this time, never again!
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.