We purchased our first ever ford vehicle. 3 days later it was in the shop for a computer failure. One week later we got it back. So far 7000 miles later we haven't had any more problems. My ford touch wasn't a well thought out plan. I think Ford released it during the devolpment stage. The road noise is bad, I have a 2004 Dodge 2500 diesel that has less road noise that this thing.