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6 of 18 people found this review helpful
2011 Explorer Already In the Shop
By ford_owner1 on
Vehicle
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
Review
Our 2011 Explorer Limited is already in the shop with less than 1,000 miles on it. The entire MyTouch system that controls the climate control, stereo system, bluetooth, navigation and rear back up camera crashed. This is our second explorer and we also have an F-150 and I am very disappointed with the 2011 Explorer. The gas mileage improvements are not true. The best mileage I have been able to get is 16 mpg on the highway. The car does not have the power I expected and the 'luxury' features of the Ford MyTouch were not worth the 50K price tag, especially since they don't work. I wish I had Mid-Sized SUV from another company!
Favorite Features
Power 3rd row seats.
Suggested Improvements
There is nothing more disappointing than driving a brand new vehicles off the lot and having to bring it in to be fixed in less than 30 days. I called Ford and they were not able to give me any reassurances that the problem won't happen again. I was a loyal Ford customer, but not any more. I will not buy a Ford ever again and can't wait to get rid of this car.
Recommend (6) (12)
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