1. Roll-over alarm goes off at 20 mph on straight road. Dealership said it was a "short" in the system. 2. Both Vanity Mirror covers broke off allowing the light to stay on and drain battery. Dealership replaced with visors having cuts in the fabric. 3. Tail light assembly missing both attaching screws. 4. Eyelash (decorative trim at wheel area) pulling away from body. 5. Oil changed - but the oil indicator was not reset. Found out the oil indicator only tracks mileage and time - not actual oil life. Second Explorer - same visor problem. Paint failure. Technicians failed to reset oil indicator.
Ford needs to use same dashboard configuration - waste of training, inventory and design.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.