Here is the issue..bought new 2006 Ford Explorer; thought I'd buy American; big big mistake; numerous mechanical problems latest is the transmission. (Numerous problems with Radiator has leak-could be another $1,000.) Dealer advises could be low of $1,700- $3,000. to repair/replace. Many Internet sites from buyers suggest this is a manufacturing defect; some suggest the updated operating software could have helped; both for the trans and the radiator. SUV has only 29,000 miles on it; check the internet 100's of problems with the transmission. Ford consumer services really doesn't care. I will never buy a Ford product again. I am shopping foreign SUVs now.
Thought Ford had arrived on the world market, unfortunately same old crap.
Get the manufacturing right! and when there is a defect (when you get 100's (if not 1000's) of complaints; take the issue and make it right. Transmissions should not go out at 28,000 miles; same for the radiator. Make a product that you and the buyer can be proud of or at a minimum use.