2004 Ford Explorer Consumer Review: Paint flys off in sheets off o
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2004 Ford Explorer - Consumer Review

Average Consumer Rating

358 Total Reviews

XLS 4dr SUV (4.0L V6 FFV 5-speed Automatic)

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Performance
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Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
Paint flys off in sheets off of roof
By haasis3 on

Vehicle

2004 Ford Explorer XLS Rwd 4dr SUV (4.0L 6cyl 5A)

Review

Our experience with Ford and this Ford Explorer has made us decide not to purchase any more Ford vehicles. This vehicle has had problems with warning lights showing up when there is no problem (started happening the very first month!), after 4 years the paint on the roof peeled off in sheets down to the bare metal and then rusted. Ford would have nothing to do with it (talked to Customer Service, the Ford body shop and dealership in SC). They wanted just under $1000 to repaint it even though it is obviously a flaw in the manufacturing and I have seen other reports on the internet. Also, now after 4.5 years, the gear shift indicator showing if you are in Park, Reverse, Drive doesn't work.

Best Features

Size.

Worst Features

Customer Service. Standing by the quality of their manufacturing. Gas Mileage (currently only get 14).
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