Loved it at first, but disappointed with the poor quality
By arizonapants on
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
When I first got this vehicle, I really liked it.
After 8 years and 85,000 miles, I am ready to move on.
Too many small problems like the visors that keep breaking, the cracked plastic on the back hatch, and a couple expensive repairs that should not have been necessary.
I take good care of my vehicles and do all the maintenance.
It's just some poor build quality starting to show through. Almost every 2004 Explorer has had these same problems and Ford will not acknowledge them nor address them.
It's too bad because other than these annoyances it really is a nice vehicle.
Very smooth ride.
Versatile and capable.
Recall the plastic visor clips and fix the rear hatches.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.