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Average Consumer Rating 356 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
How long should plastic last?
By rks on
Vehicle
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
Review
We have had overall good luck with our Explorer. The major problem is that many plastic parts have failed which require costly fixes. Both plastic anchors on the right and left sun visors broke which resulted in the complete replacement of the visors. The plastic lift ring on the floor cover broke which required a whole new cover. The most annoying piece of plastic that has broken twice ($350) has been the plastic panel just below the rear window. I have noted that many Explorers are driving with this piece broken. Ford has a "policy" not to replace them which leads me to believe that Ford is not living up to its reputation as customer friendly.
Favorite Features
Roomy, good engine and provides a good ride.
Suggested Improvements
The rear hatch back has been modified over the years with the plastic trim eliminted.
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