Used 2004 Ford Explorer SUV Consumer Reviews | Edmunds
ADVERTISEMENT

2004 Ford Explorer SUV - Consumer Reviews

Average Consumer Rating

358 Total Reviews

View reviews for a specific Explorer model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Horrible, Horrible, Horrible...
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Lindsay
on

Vehicle

2004 Ford Explorer SUV XLT 4WD 4dr SUV (4.0L 6cyl 5A)


Review

Save yourself money and do not buy this. I have spent $9K in trying to keep my truck running. This is my second explorer. The first I shelled out $4K on a new engine. This one, I spent $9K rewiring it, replacing the transmission, etc. I am devastated but will never, ever buy a ford again.


Was this review helpful? Yes | No

Lemon
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Beth
on

Vehicle

2004 Ford Explorer SUV XLS Rwd 4dr SUV (4.0L 6cyl 5A)


Review

I purchased this vehicle as a work vehicle. It had minor problems until I hit 35,000 miles. It took Ford 3 tries to get a working rear end which lasted only another 30,000 miles. A number of idiot lights went bad, and now paint is peeling off the roof and the rear end is again making noise. This was my first and last Big 3 auto purchase.


Worst Features

Ford needs to step up to the plate for problems with these vehicles. 36K warranty is not acceptable for the problems this vehicle has.


Was this review helpful? Yes | No

Paint flys off in sheets off of roof
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By haasis3
on

Vehicle

2004 Ford Explorer SUV XLS Rwd 4dr SUV (4.0L 6cyl 5A)


Review

Our experience with Ford and this Ford Explorer has made us decide not to purchase any more Ford vehicles. This vehicle has had problems with warning lights showing up when there is no problem (started happening the very first month!), after 4 years the paint on the roof peeled off in sheets down to the bare metal and then rusted. Ford would have nothing to do with it (talked to Customer Service, the Ford body shop and dealership in SC). They wanted just under $1000 to repaint it even though it is obviously a flaw in the manufacturing and I have seen other reports on the internet. Also, now after 4.5 years, the gear shift indicator showing if you are in Park, Reverse, Drive doesn't work.


Best Features

Size.


Worst Features

Customer Service. Standing by the quality of their manufacturing. Gas Mileage (currently only get 14).


Was this review helpful? Yes | No

interior is great, mechanically its junk
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By danny
on

Vehicle

2004 Ford Explorer SUV XLT Rwd 4dr SUV (4.0L 6cyl 5A)


Review

needed a SUV for the family loved it for the 1st 3 years,then the transmission, the rear lift gate, the CD player, the brakes, the back seat all went to hell. Ford wont recall and repairs are to expensive. Have always been a Ford guy, no more, going with toyota or Nissan, maybe a GMC. Would not recommend this vehicle to anyone, the transmission is not reliable at all. Although the interior is comfortable and easy to use, mechanically its not worth it


Best Features

interior. seating is comfortable


Worst Features

Transmission, CD player, rear seat latches, rear lift gate, frnt brakes


Was this review helpful? Yes | No

Rear End
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Matt
on

Vehicle

2004 Ford Explorer SUV Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A)


Review

Ford needs to step to the plate and repair manufactures defective differientials. I do not beleive that in this day and age this part of the drive train should ever wear out esspecially when the humming atarted at about 50,000 miles. I also beleive that Ford knows of the problem and was aware that the rear ends where flawed at assembly and installed them anyway. A goodwill recall is the right thing to do. I will drive it till it dies and buy elsewhere if Ford does not mend my rear end. :-)


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT