2002 Ford Explorer Eddie Bauer 2WD 4dr SUV (4.0L 6cyl 5A)
I have driven Fords all my life but this 2002 is the worse experience I have ever had. First to go was the rear AC, kept getting a click noise. Had it replaced under warranty, but then it went bad again just after the warranty ran out. Then had stereo also go bad. CD player got stuck, then 2 months later, volume would just start to get loud with no control touching. Master brake cylinder replaced at 42,000, and then the oxygen sensor, door trim @ same time. Then one very cold morning, I go to my car and notice a huge crack in the hatch below glass. I called the police because I thought someone tried to break into my SUV. Found later that others have the same problem. I am done with Ford!
Great sound, love the keyless entry.
Provide support for massive quantities of people that are reporting the crack in the hatch. Was told nothing can be done, you are out of warranty.. Bad choice! Ford is no more on my list. Need better trim, sun fades away too soon. Door trim falls apart too soon.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.