Bought my Explorer with 32,000 miles. At 42,000 transmission blew. At 58,000 transmission blew again. At 72,000 needed ball joints upper and lower both sides, wheel bearing right side tie rods, rotors, brakes, shocks, and tires. I can go with the brakes, shocks and tires -- normal wear but the suspension, no way. At 86,000 head gasket blew and is in the garage again. When it comes out it will be traded, I will not buy another Ford. This vehicle sees all highway. no city. No off road. I really like the Escape but too scared to go through the expense again. 2 transmissions $3200, front end work $2000, now head gasket $1100, coupled with the price of the vehicle I could of bought a Lexus.
I liked the interior layout and features.
Ford listen to your consumers, especially the complaints. Stop trying to pass the buck for engineering designs. Customer service you need to get some. Give Toyota or Honda a call they'll help you get it right.