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Average Consumer Rating 71 Total Reviews
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Performance
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Exterior Design
Build Quality
Reliability
Have you replaced the Ford brakes lately
By ekim on
Vehicle
2002 Ford Explorer Sport Trac Value 4WD 4dr Crew Cab (4.0L 6cyl 5M)
Review
Paint is crap and from what I am told on both the black and dark blue. The brake pads are inadequate. The customer service Ford provides is substandard at best.
Favorite Features
I like the concept of the vehicle. The bed cover is great because it can be easily removed and installed. Like the power back window.
Suggested Improvements
Better paint, brake pads that will last more than 25,000 miles. Heated seats would be nice. Ford Service has to make improvements or they will continue to lose consumers - without a doubt. The have a long way to go before they reach the quality service of BMW or Acura.
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