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Average Consumer Rating 100 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
2 of 4 people found this review helpful
Sync Reliability
By sm2013 on
Vehicle
2013 Ford Escape SE 4dr SUV (1.6L 4cyl Turbo 6A)
Review
The SYNC systems in my vehicle has placed my car in the shop 3 times in four months totalling 1 month in the shop with 3 seperate rental cars. The SYNC system in my car resets itself multiple times within an hour whether I am in the middle of a call, etc. The ipod/phone have difficutly connecting frequently and the system freezes.
Favorite Features
I love the turbo and design of the car.
Suggested Improvements
Fix the SYNC system or replace the car with one that works. As a customer who has spent tens of thousands of dollars on a brand new car should not have to be in the shop at least once a month (bought car 6 months ago) with SYNC issues. Ford should admit to this lemon, stand behind their product and replace it with one that works.
Recommend (2) (2)
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Comments (1) Post a Comment
By gb191
on 06/18/13 07:05 AM (PDT)

You can apply for Lemon Law Status In New York State if you lose your car for more than 30 days in the first 18 months it applies. As does 4 attempts to fix the same issue.

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