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Average Consumer Rating 93 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
3 of 8 people found this review helpful
LAST FORD...EVER.
By sea_warrior on
Vehicle
2013 Ford Escape Titanium 4dr SUV (2.0L 4cyl Turbo 6A)
Review
The car is just...BAD. Sync feels like a really rough Beta program and is unrefined and just not useful. Lockups, pauses, stutters, hesitations. I had a 2008 BMW X3 and thought the "infotainment" system in it was bad, but as amateurish as it was, it was at least functional. The car died with 300 miles on it and is still in a coma while Ford "decides what they are going to do." The dealer has had it for a week, and they haven't even STARTED to repair the problem. The last word from them was it could be "another 3 or 4 weeks." Between the Sync, the hinky Navigation, the mechanical unreliability and the lack of support from Ford, I rate the car a clunker. Run away from it.
Favorite Features
When the car ran, the remote start was nice when it was cold out. But remote start is only useful when the car will actually start.
Suggested Improvements
Ford needs to revisit that whole "Quality is Job 1" thing they used to advertise. They could start with customer service.
Recommend (3) (5)
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Comments (1) Post a Comment
By kadi
on 03/10/13 04:17 AM (PDT)

I'm not sure what state your in but 30 days in the shop = a lemon here in CA. You should call a lemon lawyer about it.

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