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Samething here - My 2011 4 cyl automatic began to vibrate at a stop in idle. The dealer replaced an engine mount but the vibration did not go away. They said there is nothing more they can do that it's a normal characteristic. I am pursuing the matter with Ford.Report it
Ah! The famous "characteristic" line. This is what I've been told too. I've had three Ford employees (1 sales and 2 service) agree that there is a very noticable vibration in the vehicle but it's just a characteristic of the 4 cyl model. They put me two other Escapes on the lot that also feel like a vibrating massage chair. Do you really think that makes me feel better about it? NO! It just makes me think all Ford vehicles suck. I previously drove a Rav4 and a CRV, both 4 cyl, and they did not have that problem. I found some other Escape owners online that had the same issue and were able to help it by loosening the motor mounts. After much begging and pleading with the dealership, I have an appt on Wednesday for them to try this. I'm telling everyone I know to buy a Toyota or a Honda.Report it
My 2011 Escape is doing the same thing. If you find out what the problem is, please post it as I've taken it back since I bought it in March of this year, and they tell me to go away. I just sat in one of my co-worker's vehicle which is exactly the same as mine, and his runs like a charm. I'm sick of being ignored by Ford. thx.Report it
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