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Ah! The famous "characteristic" line. This is what I've been told too. I've had three Ford employees (1 sales and 2 service) agree that there is a very noticable vibration in the vehicle but it's just a characteristic of the 4 cyl model. They put me two other Escapes on the lot that also feel like a vibrating massage chair. Do you really think that makes me feel better about it? NO! It just makes me think all Ford vehicles suck. I previously drove a Rav4 and a CRV, both 4 cyl, and they did not have that problem. I found some other Escape owners online that had the same issue and were able to help it by loosening the motor mounts. After much begging and pleading with the dealership, I have an appt on Wednesday for them to try this. I'm telling everyone I know to buy a Toyota or a Honda.Report it
Samething here - My 2011 4 cyl automatic began to vibrate at a stop in idle. The dealer replaced an engine mount but the vibration did not go away. They said there is nothing more they can do that it's a normal characteristic. I am pursuing the matter with Ford.Report it
My 2011 Escape is doing the same thing. If you find out what the problem is, please post it as I've taken it back since I bought it in March of this year, and they tell me to go away. I just sat in one of my co-worker's vehicle which is exactly the same as mine, and his runs like a charm. I'm sick of being ignored by Ford. thx.Report it
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