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Average Consumer Rating 37 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
2 of 2 people found this review helpful
Lags behind competition, some reliability issues
By jdac on
Vehicle
2011 Ford Escape XLS 4dr SUV (2.5L 4cyl 5M)
Review
We bought this because we like the design. Whether or not it is dated is subjective. My wife can actually see out of it without blind spots. Reliability issues: Transmission "flashed" several times but it still clunks into drive when cold and has a dead spot around 2500rpm. Shifts can be irratic. Rear window seals replaced to fix water leak. Front end links (bushings) have been replaced 3x to solve clunking noises over bumps. Struts replaced twice to resolve combined front end soft/mushy handling. Round 4 for the same early symptoms. Sync is very problematic with many different phones. Dealer now reporting this is all 'normal.' Several aftermkt fixs for known issues above!
Favorite Features
Fuel economy - averaging 10L/100 in city driving. Exactly as advertised. Hwy is disappointing at 9L/100 with a tail wind.
Suggested Improvements
Put a refined motor in this thing! The exhaust note, even though intended through design, is the roughest sounding I have ever heard! At times sounds like a tractor! At cruise speed cabin is quiet. Idle and low speed sounds like exhaust is leaking. Power is fine around city and adequate for hwy. 2013 models have addressed design issues. Better fit/finish should (better) be implemented with new model. This design is poor in this regard also. Best description is 'crude' and almost 80's quality level. I wouldn't buy another based on this overall product / dealer experience.
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