3 of 4 people found this review helpful
My 2010 escape caught on fire
By chris davis on
2010 Ford Escape XLS 4dr SUV (2.5L 4cyl 5M)
We bought a 2010 ford escape and owned it for six months. We tried to start it and it caught on fire. The escape was a total loss. We liked it before it caught on fire. The dealer did a great job of getting us a car to drive in the meantime. Ford is who I am upset with. They did nothing for us. We lost about $4,000 on the fire. Ford gave us nothing and did nothing to keep us as a customer. I have been loyal to ford but I understand now that ford has no loyalty to its customers. Beware of engine fires in the 2010. It was a scary thing having your new car catch on fire. My wife still wakes up at night. There is no recalls on the ford for electrical fires. Beware
Fix the electrical problem and do something for customers that who's escape catches on fire.