2009 Ford Escape,Escape Owners 08/09 help us out! This is the second Ford Escape we have purchased. New 2001 and less than a year ago 2009.(We love the Escape) The issue is the Belt Mouldings have captured sand/fine grit and has scratched the rear passenger windows. More noticeable due to heavey tint,and now on the front drivers glass and passenger. 2001 Ford Escape never this issue.The 09 is getting worse.The Ford Dealer stocks his inventory on a Boat Yard on Quincy Bay near Boston Harbor. The service department will not help us out to fix this problem,stating it's our fault.We do not live next to a gravel pit,nor do we drive this vehicle on the Beach.Ford Reps will not acknowledge.
All features except for issues with glass scratching!
Ford district and field representatives will not contact us.Quirk Ford Service will not repair concerned issue.