This car IS comfortable. But we've had problems since the beginning. At 5k miles it did not start at all - finally, after the FOURTH time, Ford replaced the computer and some other parts, it now starts. But the brakes squeak and grind even after having new pads and rotors replaced three days ago (42k now). Engine does not run smooth and has a hard time changing gears. Other problems (airbag light fixed 2x, broken electric window, smelly air conditioning, etc.). We want to love this car - as it IS comfortable- but we're going to start looking at more reliable options this weekend. Also, we live in the DC area and have not been happy with the service.
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