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Exactly the opposite of my experience. After about 8 months, I experienced one problem (My iPhone got dropped and I had to do a reset to get it back.) I told my dealer and he said "bring it in, we just got a software update. I did ... they updated ... and so far (2 months) so good. It even improved my touch performance from 2 seconds to almost immediate. No problems at all with liftgate either. I get a kick out of opening it remotely from the second floor of my office building so it's ready when I get there to load my 'stuff" in. I switched from Honda, and if things stay like this, I'm A Ford owner for good.Report it
I have been going through the same thing with my Edge. It has been a nightmare to say the least. Every time I bring the car into be serviced, I hear a new excuse. Once it needed an update (that didn't actually help). Another time the MyFord Touch kept malfunctioning because "my iPod was plugged in." I have heard every excuse in the book and I am so tired of owning a $40,000 car that is completely unreliable.Report it
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