My biggest gripe with the new 2011 Ford Edge has to do with the SYNC system. The claim of "Touch. Talk. Drive" is false and misleading. Voice recognition is really bad - it often has a problem with recognizing simple commands such as Yes or No. My SYNC experience has been so frustrating that I am actually trying to return the car. The Navigation system is also bad. Today I had an instruction to "Make a Legal U-Turn" - on a freeway! There is also insufficient warning prior to reaching turn-offs. Lastly, the Hazard Flasher button is super sensitive and poorly positioned. I often turn it on when reaching for the touch screen. This is a hazard!
A pleasant and responsive driving experience.
Get rid of the SYNC system. Replace the hazard flasher switch with a mechanical switch. Change the front door inside handles - there is no grip when swinging the door open!