2011 Ford Edge Consumer Review: Car is good/My touch -Sync sti

2011 Ford Edge - Consumer Review

Average Consumer Rating

79 Total Reviews

SE 4dr SUV (3.5L V6 6-speed Automatic)

Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Build Quality
Reliability Value
3 of 3 people found this review helpful
Car is good/My touch -Sync stink
By ejv7 on


2011 Ford Edge SE 4dr SUV (3.5L 6cyl 6A)


My touch has been nothing but problems. Touch screen is not reliable. Voice recognition - well that is so frustrating it's funny. Had and Acura and GMC with voice recognition and it was very usable. This is a joke. The navigation is right behind this as the worst I ever had. The system maintenance runs almost once a day and it doesn't seem to fix anything. Now my screen went blank and I have to bring it to Ford to get re-programmed ~ 2 to 3 hours. And they won't give me a car, says Ford does not see this as a warranty issue. Huh??? Other than that the car does drive nice, is quite and has been very reliable. Gas milage is not what is advertised. I get ~ 16.7 combined. OUCH!!

Best Features

Favorite features are - Adaptive cruise control, Blis system, rear sensors and camera(zoom on camera is nice when I am hooking up a trailor), Bluetooth (when it works), rear side sensors and collison alaert sensors. The drive is nice and the car is comfortable. Also enjoy the remote starter, push button (no key start), and door handle sensors for locking and unlocking the car.

Worst Features

Start over (redesign) with the voice recognition and nav. system. Maybe a little more testing and Q.C. before making the My Touch available.
Recommend (3) (0)
Report it
Comments (1) Post a Comment
By koakai
on 01/30/12 09:05 AM (PST)

My Edge is at the dealer for the second time because all the Sync problems (same as yours and more). Advisor told me there's probably nothing they can do until Ford comes out with another update. I'm furious!!! The Sync system and navigation has never worked properly in the six months I've had the car. Both were the ENTIRE reason I bought the Edge and now I'm regretting it.

Report it
Post a Comment

You must be signed in to post a comment.


Nearby Inventory Zip Code UPDATE
Have a question? We're here to help!
Chat online with us
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Call us at 855-782-4711
Text us at ED411