Have only had my Edge since Sept.
When I test drove it the ride seemed good.
Now that I bought it and driving it around town, the ride is very bouncy - disappointed in Ford.
Maybe they need to change the suspension to be a little bit more firm.
The Edge bounces too much on uneven pavement.
Used to driving cars with a firmer ride.
This is my first Crossover/SUV vehicle and think I made a mistake.
So far no problems with the MyFordTouch but it is a little distracting and Ford supposedly has an upgrade for the software.
I don't have any problems with the headrests hitting the back of my head.
Very quiet ride. Overall nice SUV.
Comfortable seats (leather), automatic button to put back seats down for cargo, backup camera, ambient lighting.
Give the SUV a firmer ride but not harsh, less complicated MyFordTouch.