Our Edge Limited is only 6 years old. Immediately after the warranty, the backup camera somehow inverted the image upside down. Cost would be hundreds to fix, so we never fixed. Ffwd to today, the car started sputtering on my wife and then shut down in the middle of an intersection. Ford tells us the entire engine seized up and will cost almost $7000 to repair! That is insane for a 6 year old car. And worse, they cannot tell us the cause without tearing it apart. The car was just serviced a month ago for an oil change and the brakes were just serviced 3 days ago. We gave the car 1 star for everything because a comfortable safe car is useless if YOU CANNOT DRIVE IT!
I have (had) a 2011 Ford Edge Limited and maintained it according to service manual guidelines. I was out running errands on a Saturday and it quit moving. I had to get it towed to the auto repair shop and learned that it needs a new engine!!! Hello. That is a $7-8K repair for a car that is only 5 years old. Ford customer service was of little or no help other than to say that the car needs to be at a Ford dealership. Not happening...the car won't move and I would need to have it towed again. I suggested a 3-way call between me, Ford customer service, and the car repair shop, which was not possible.
Did I like the Ford Edge? Yes...loved it up until 3 days ago when it stopped working and needed a new engine. Definitely not reliable and not recommended. And, Ford is little or no help. I don't think that it is acceptable for a car manufactured in this day and age to only run for 5 years and then require an engine replacement.
My 3.5 L V6 Edge Limited AWD gets 23.5 mpg average, no matter how I drive. I am averaging about 28 k miles per year. I have put lots of miles in on the highway, but also in stop and go traffic. Only replaced oil, filters, brake pads, wipers, and tires. PTU in rear trans replaced at about 118,000 under warranty. 85,000 miles out of each pair of Michelin tires (still on 2nd set). Great handling in the New England snow too. I will buy another Edge, and really think it is a great vehicle. Another Ford home run.
I have had (4) Ford trucks and loved them. No problems. Great trucks. Love the look of the Edge and I bought mine from a dealership, one owner, 62K miles, great CarFax, great shape, no issues best I could tell after inspecting and driving. After 9 months and putting 26K mainly highway miles I have spent $3000 on a leaking PTU - replaced PTU assembly, a shock rear shock gone bad - replaced both, brake issues - fixed, an axle seal gone bad - replaced, a leaking power steering hose - replaced, a transmission that had to be reprogrammed (no charge for this), bad rear wheel hub assembly - replaced.........and at the moment I have a back seat that will not go down which I rarely ever do but the dealership informed me that the release wire/cable had broken and that repair is a bit over $300 and today my sunroof opened and would not close. And the dealership this afternoon looked at it and had no clue what to do other than say bring it back when that have a full day to look at it. At the moment this lemon of a car is in my driveway with the the sunroof wide open and thankfully it's a clear night. Funny thing is I've owner a Toyota 4Runner and I know how dependable those cars are...I was deciding between the Edge and a Toyota Highlander and the Edge was my choice..and the only thing I can remember that sales guy saying who had the Highlander was you better keep in mind, there's a big difference between a Ford car and a Ford truck. Man if only I had listen to him. There you have it. I just got my bank approval back and I cannot trade this piece of junk quick enough.