On our annual trip to Florida we traveled over 650 miles each day and were pleasantly surprised at the comfortable ride. Would have driven further but I don't like to drive at night. The seats are great and give excellent support. Getting into and out of the car is easy; CLIMB UP to get in, and STEP DOWN to get out. No need to grab the door to pull yourself up (like I did in my Crown Victoria). It responds well when necessary. However, I rated reliability a six. The reason is that my Edge was twice "Found On Road (driveway) Dead", requiring a jump start. The dealer ship may have located the problem as it now appears to be a faulty key pad on the door, as I use the pad to lock the car.
I like sitting up higher, improves the visibility all around, and the blind spot mirrors are a godsend. The automatic rear gate makes for easy access. Likewise the fold down rear seats with a flip of a switch; appears as tho Ford had us seniors in mind, as we find it very senior friendly!
I rated interior design a 6. The speedometer is located on the right of center, and the steering wheel blocks its view. I have tried all sorts of adjustments but it is not comfortable. I see where the 2011 Edge has centered the speedometer. The radio and climate controls are not user friendly.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.